Frequently Asked Questions

How do I make a therapy appointment?
  • All new client appointments are scheduled in advance.
  • First, we’ll have a free 15 minute consultation call to make sure we’re a good fit.
  • Then, if we’re a good fit, we’ll schedule your first session (an intake) with your therapist.
  • All paperwork will be completed online in the client portal along with adding a card on file to secure your appointment time. 
What is the investment?
  • Mentor Calls are currently $99 per 50 minute call.
  • Eighty-minute therapy sessions are $260. Fifty-minute therapy sessions are $170. Half Day Intensive $500 (3 hours). Full Day Intensive (6 hours) $1,000.
How long are sessions or mentor calls?
  • Therapy Sessions are typically 50 minutes in length. Intake sessions will be up to 80 minutes.
  • Mentor Calls are 50 minutes in length
How can I do online therapy if I don't have privacy in my home?

I’ve had sessions with people while they’re in their cars (parked), while they go for a walk, in their backyard, wherever they feel most comfortable and in a quiet space. Changing up your scenery can do wonders for your mental health too!

How do I know you’re right for me?
  • I think it’s important for clients to work with therapists who are truly specialists in what they need. I know that makes it hard for you, because you can’t be expected to remember what each therapist does.
  • Something that I offer is a free 15-minute consultation with ANYONE seeking therapy. I help them figure out what’s going on and what the right type of therapy and right kind of therapist will be. Then, I help them get connected to that person. Therapy is only as good as the relationship between the therapist and the client.
When are you available for therapy sessions and mentor calls?

Mondays – Thursdays, 11am – 6:00pm, for online therapy sessions or mentor calls (last sessions start at 5:00pm). 

The last Monday of each month is my in-person park session days in Cumming, GA. These time slots are limited.

When do I get access to everything included in a mentor call?

An emailed link within the week that you have a call, to a Google Drive Workspace with your bonuses.

Why do you not take insurance?
  • There are several reasons why we am not in network with any insurance plans.
    • Insurance companies require a mental health disorder diagnosis, which will stay with your permanent health record.
    • They also require information about your qualifying symptoms and specific work in counseling.
    • Not involving insurance companies is the only way to assure your utmost confidentiality.
    • We will have the ability to decide the type and time-frame of treatment that would be the most effective for you, rather than an employee at the insurance company limiting the number of sessions and the type of therapy you receive.
    • In addition to these important clinical reasons, not filing insurance allows us to keep our self-pay rates as affordable as possible.
  • If you currently have insurance and want to use it for therapy, you may be able to do so. You will need to call your insurance company and inquire about your out of network benefits. Some insurances allow you to see providers who are not paneled with them and the insurance company may reimburse you a percentage of the fee you paid your therapist. You will pay the practice the full fee and then we can provide you with a superbill, which is basically a receipt for sessions that you give to your insurance company for proof of services for reimbursement purposes.

  • When calling your insurance company, you may want to ask the following:
  • Do I have out of network mental health benefits? Including Teletherapy?
  • If so, what is my deductible? Has it been met?
  • What is my co-insurance?
  • If they ask for a CPT code: 90834 = Individual session 45 minutes, 90847 = Couple/Family Session 45 minutes, 90837 = Session over 55 minutes
  • How many sessions does my plan cover?
  • How much will you reimburse for an out-of-network provider? How do I submit for reimbursement?
  • How quickly will I receive my reimbursement checks? 
  • How long do I have to submit my superbill?

 

  • Please know that even if your insurance company offers out of network benefits, they may still deny your reimbursement and we are not liable for those charges that you have already incurred.
Can I follow you on social media?

    You can absolutely follow along on our business social media accounts!

    Facebook https://www.facebook.com/SageCounselingWellness 

    Instagram https://www.instagram.com/sage_counseling_wellness/ 

    Pinterest https://www.pinterest.com/sagecounselingwellness 

    LinkedIn https://www.linkedin.com/company/sage-counseling-wellness 

    Please be aware that if you are a past or current client, we will not follow or friend you to honor ethical boundaries and privacy.

    If you choose to follow us as a client, you risk breaching confidentiality by engaging with the accounts.

    Communication via social media accounts does not establish any type of therapeutic client relationship.

    Information obtained by these accounts should not be considered a substitute for mental health and medical evaluation by a credentialed and licensed professional.

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